EAST-WEST ANIMAL HOSPITAL 813-948-6534
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    • Separation Anxiety in Dogs
    • COVID-19 and the Effects on East-West Animal Hospital and the Veterinary Community
    • Healthy Mouth, Healthy Pet
    • Grain-free diets and your dog
    • Vaccines and your pet
    • Puppy Strangles
    • Pruritis: Itching and scratching in dogs
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New /2023 Annual Client Form

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    New /2023 Annual Client Form & Hospital Policies

    ​We ask that this form be updated annually to keep our records current.


                                                             Our appointment policy
    Please arrive on-time to your scheduled appointment. Late arrivals cause schedule delays for those patients who arrive promptly at their appointment time. Late arrivals will be worked into the schedule if time allows, a Late Appointment fee may be charged.  If you are significantly delayed, you may be asked to reschedule your appointment to another day or on a walk in basis.
    ​
    ​                                                     Cancellation Policy/No Show Policy
    We understand there may be times when you miss an appointment due to emergencies or obligations with work or family.  Nevertheless, we encourage you to call at least 24 hours prior to your appointment to cancel. EACH TIME A PATIENT MISSES AN APPOINTMENT WITHOUT PROPER NOTICE, ANOTHER IS PREVENTED FROM RECEIVING CARE. 
    Therefore, EAST-WEST ANIMAL HOSPITAL reserves the right to charge a fee of $60.00 for a missed appointment without prior notice of 24 hours.  This fee will be payable by statement or at your next scheduled visit. 
    • This also applies to appointments being rescheduled 3 or more times. 
    • Appointments for specialty services may required payment prior to scheduled service.
    As a courtesy, we agree to confirm your appointment to your primary phone number from one to three days before your scheduled appointment. When you give us a 24 hour notice, your reserved time can be made available to another patient.

    Thank you for understanding the value of our cancellation policy and forms fee policy to each of our patients.
                                                                          Payment Policy
    We will gladly prepare a written treatment plan of services.  All professional fees are due at the time of services are rendered.  In cases of extreme medical or surgical procedures where payment in full may be difficult at discharge, we accept major credit cards, or can establish a payment arrangement through CareCredit or ScratchPay in advance of treatment.

    By submitting this form, you agree to abide by the appointment, cancellation, and payment policies. ​
Submit
Thank you for completing this form to keep our records current!
East West Animal Hospital
Address: 
1524 LAND O LAKES BLVD
Lutz, Florida 33549
Phone: 813-948-6534
Email: team@ewahfl.com

Schedule your drive with Waze​!
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Hours of Operation

Monday            8:00 am - 6:00 pm
Tuesday           8:00 am - 8:00 pm
Wednesday     12:00 pm - 8:00 pm
Thursday          8:00 am - 6:00 pm
Friday               8:00 am - 6:00 pm
Saturday          Closed
​Sunday            Closed
​
EWAH is closed & observes:
New Year's Day
​Martin Luther King Jr Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Black Friday
Christmas
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  • Home
    • COVID-19 Appointment Procedures
  • About
    • Veterinarians
    • Team - Techs & Assistants
    • Team - CSRs
    • Join our Team!
  • Services
    • Services
    • Acupuncture & TCVM >
      • What to expect with TCVM
      • Types of Acupuncture Techniques
    • Behavior
    • Dental Care >
      • What's a Dental Grade?
      • Products to Help Prevent Dental Disease
      • Other Dental Conditions
    • Laboratory & Diagnostics >
      • Laboratory
      • X-ray / Radiographic Diagnostics
    • Microchips
    • MLS Laser Therapy
    • Modified Vaccine Protocol >
      • Titers & Medical Exemption Letters
    • Stance Analysis
    • Surgery
    • Ultrasound, Echo & Endoscopy with Dr. Ludlow
    • Wellness - Preventative Care Plans
  • Client / Patient Center
    • Client Center >
      • Annual Client Form & Hospital Policies
      • Pet & Pet Parent Social Media Agreement
      • Payment Options
    • Patient Center >
      • Pet Information
      • Pre-Visit Questionnaire (PVQ)
      • Behavior Questionnaires
      • Admit & Anesthesia Release
      • Admit & Non-Anesthetic Release
  • Fear Free
  • Contact
  • Resources
  • Blog Center
    • A 10-year reflection
    • Acupuncture & TCVM A Natural Approach to Pain Relief? Pain
    • Rosie's Story
    • Ear cleaning with Dr. Couch
    • Separation Anxiety in Dogs
    • COVID-19 and the Effects on East-West Animal Hospital and the Veterinary Community
    • Healthy Mouth, Healthy Pet
    • Grain-free diets and your dog
    • Vaccines and your pet
    • Puppy Strangles
    • Pruritis: Itching and scratching in dogs
    • Fear Free Fun Visits!
    • Pet Insurance
    • Hills recalling can dog food
    • Cat Friendly Festivities